To make a case, attorneys and other legal professionals need information. But with today’s information overload, managing all that information can be difficult.

 

Luckily, Denise Yusuff is here to help.

 

Yusuff, an eDiscovery product trainer with the Thomson Reuters Legal Managed Services business, trains attorneys and legal staff on how to use Thomson Reuters document review tools for electronic discovery.

 

“I have been developing training content to enhance the training experience for our users. The volume of electronically stored information has increased ex ponentially and even tenured attorneys who are hesitant to use technology are recognizing the need to use a document review tool,” she says. “My work has focused on helping both new and experienced paralegals and attorneys in the field transform their workflow to incorporate these new tools.”

 

While Yusuff has been with the company for more than eight years, she’s been using Thomson Reuters’ signature legal product, Westlaw, since law school. Having a law degree assists Yusuff in knowing the attorney workflow, enabling her to help attorneys implement the use of technology at their firms.

 

“It is very exciting to see a paralegal or attorney realize they are going to save a significant amount of time by using technology,” she says. “By using technology to speed up the amount of time spent on time consuming and manual processes, they can shift their focus onto other important tasks.”

 

In addition, Yusuff loves working with customers to develop their skills and also to see customers integrate eDiscovery solutions into their workflow. While some challenges occur with individuals who are completely new to the electronic discovery space, “it is a great teaching opportunity to empower our customers with knowledge and connect them to the technology that can make their work easier,” she says.

 

In fact, she loves that Thomson Reuters is at the forefront of intelligent information. “To be a part of disseminating information and tools to help individuals in their daily work is exciting,” she comments.

 

Yusuff also appreciates Thomson Reuters’ efforts to embrace diversity and the company’s belief that the diversity of its employees is a strength that can foster innovation.

 

That innovation will be important, in the legal technology field and beyond.

 

“Specifically in my field, the amount of electronic discovery being handled by attorneys is accelerating at an extraordinary pace,” says Yusuff. “The challenge will be to keep up with the growing needs of our customers and to develop the solutions and technology that will keep up with growth.”

 

To succeed in this arena, Yusuff encourages individuals to go outside their comfort zone and take courses of interest in areas outside of major or field. Having a diverse background and skill set, she notes, opens doors when looking for a job or trying to get into a new field, as does networking. In addition, joining professional associations and self-study to keep abreast of changes in the field is a great way to stay in the know.